Frequently asked questions

A digital ZIP containing an editable XLSX workbook, a printable PDF guide in US Letter and A4 sizes, and a START-HERE instruction file. No physical product is shipped. The Complete Bundle contains all three kits.

Choose Moving Command Center for a local or long-distance move, First Apartment Planner for move-in cash and your first household budget, or Home Inventory System for belongings and maintenance. The $49 bundle includes all three; their individual prices total $67.

You need a device that can download and extract a ZIP, spreadsheet software that opens XLSX files, and a PDF reader. A desktop or laptop is recommended for editing. Software is not included. Workbook formulas and exported outputs were checked during creation; native Excel and Google Sheets imports have not been separately tested. There is no Google Sheets copy link.

The PDFs are print-and-write guides, not fillable forms. The XLSX workbooks are editable. Amber cells are inputs and pale blue cells contain formulas; keep an original copy before editing.

After successful payment, Payhip provides a download page and an email receipt with access to your files. Enter a working email address, check spam or promotions folders, and save a local backup. See our digital delivery instructions.

Download the ZIP first. On most desktops, right-click and choose Extract All or double-click to extract. On a phone or tablet, use the device’s Files app if it supports ZIP extraction. Open the extracted START-HERE file before the workbook and PDFs. Contact support if extraction fails.

Each kit is a one-time purchase in USD. There is no Next Move subscription or shipping fee. Payhip displays applicable taxes and the final total before payment. Your bank or payment provider may apply currency-conversion fees.

Yes. You may edit it, print it, make private backups, and reuse it for future moves in your own household. You may not resell, post, distribute, or use it as a client deliverable. See the personal-use license.

No. It contains the same files as the three individual products. Buy the bundle or the individual kits you need to avoid duplicate purchases. If you accidentally pay twice for the same product, contact support with both order references.

There are no physical returns. Contact us about duplicate charges, missing or corrupt files, or a product materially different from its description. We will work to correct the problem or provide an appropriate refund. Ordinary change-of-mind refunds are not offered after downloading, except where applicable law provides cancellation or remedy rights. Read the full refund policy.

The free calculator runs in your browser. Its inputs are not transmitted by the calculator or saved after refresh; download a budget to keep it. Purchased workbooks are files you edit yourself. Next Move does not receive your entries. Hosting, checkout, and support providers handle their own service data; see privacy & cookies.

No specific savings, outcomes, insurance payment, deposit recovery, or moving result is guaranteed. Use your own quotes, dates, and figures. The kits are general organization tools; they do not replace professional moving, financial, legal, tenancy, safety, or insurance advice.

Your purchase includes the files described when you buy. Customization services and a promise of lifetime updates are not included. We will address material file defects and any updates required by applicable law. Support is for access and product-file issues.

Use the Payhip support form. Include “Next Move,” the product name, your order reference if applicable, and a short description. Do not send passwords, full card details, or a completed inventory containing sensitive information.